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Dealing with Adverse Publicity

  • All statements to the media to be made by the Chief Officer.
  • Staff must be made aware that if they are contacted by representatives of the media they should refer them to the Chief Officer.
  • Statements concerning volunteers should be confined to a general comment about our expectations of volunteers i.e. how they should work with a child/what they should do in their sessions etc.
  • Anything directly relating to the volunteer is confidential and should not be discussed with anyone else unless the volunteer is present and consents.

It should always be emphasised that the children’s best interests must be put first.