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Important Contact Details

The Police
In an emergency, the Police can be contacted 24 hours a day, 365 days of the year.
999
Reading Borough Council Multi-Agency Safeguarding Hub
Providing advice and a gateway for child protection referrals between 9am and 5pm during weekdays (except public holidays)
0118 937 3641
Wokingham Borough Council Referral & Assessment Team – 0118 9088002
West Berkshire Council – Referral & Assessment Team – 01635 503090

Berkshire Children’s Social Care Emergency Duty Team
Providing a gateway for emergency child protection referrals between 5pm and 9am 365 days of the year
01344 786 543
Reading Early Help Hub
The single ‘front door’ for all Early Help and Early Intervention referrals, which do not meet the threshold for Social Care
0118 9376545

LADO (Local Authority Designated Officer for Allegations Management)
Provides advice and management of allegations against members of staff and volunteers between 9am and 5pm during weekdays (except public holidays)
Contact via Reading Borough Council’s Access & Assessment Team – 0118 9373770
Wokingham LADO – 0118 9746141
West Berkshire LADO – 01635 519093

Other sources of Support & Advice:
NSPCC – 0808 800 5000
ChildLine – 0800 1111
Family Lives Parentline – 0808 800 2222
Churches’ Child Protection Advisory Service (CCPAS) – 0845 120 45 50